ITRANS Claim Service Support
Frequently Asked Questions

Here you will find the answers to all the most frequently asked questions in regards to the ITRANS Claim Service.
Got questions? We have answers.
- The ITRANS Claim Service User Guide also details how to retreive an attachment that includes illustrations.
- Login to the ITRANS Portal by clicking on "Login" in the top right hand side of the www.goitrans.com website
- Click on "View Attachments"
- From the drop down box, you can search for attachments for all providers in your office, or for a specific provider. Select appropriately, and hit the ‘Submit’ button.
- To view the contents of any of the transactions, click on the magnifying glass icon to the left of the transaction line. A separate window will open.
- Click on the icon to the left of the document number to download the attachment.