ITRANS Claim Service Support
Frequently Asked Questions
Here you will find the answers to all the most frequently asked questions in regards to the ITRANS Claim Service.

Got questions? We have answers.

1. How do I install my ITRANS Digital Certificate?
2. How do I renew my ITRANS Digital Certificate?
  • In the Windows Internet Explorer visit www.goitrans.com
  • From there you can watch the following video on how to renew your certificate or continue to follow the instructions.
  • Visit the www.goitrans.com website.
  • Move your mouse over "My ITRANS Digital Certificate" menu item.
  • Select "Renew an existing certificate".
  • Select the certificate you would like to renew from the popup menu.
  • Click on "Ok".
  • Click on "Renew My Certificate".
  • Say yes to all the warnings that will appear.
3. How do I remove an ITRANS Digital Certificate?
4. How do I add www.continovation.com as a trusted site?
5. How do I retreive a listing of the most recent transaction that were sent from my office?
6. How do I send an attachment to another provider?
7. How do I retreive an attachment someone sent to my ITRANS account?
8. How do I process a "request for outstanding transaction" or a "request for pended claims"?
9. What is the installation procedure for the iCA?
10. How do I setup the iCA to run as a service?
11. What are the firewall details for the iCA?
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